Welcome to Huts at The Hall

Here at Gisborough Hall our team enjoy providing a warm welcome, great service, and delicious food to all our guests.  Whether you’re visiting for a relaxing retreat, to enjoy the great outdoors or for a special occasion, our team will create a luxury home away from home.

There’s plenty to see and do in the local area; head to the hills for a walk in the North York Moors National Park, enjoy one of the great mountain biking trails that Guisborough Forest has to offer, or take in the fresh sea air by the coast.  If water sports are more your thing, you can enjoy surfing at Saltburn, open water swimming or stand-up paddle boarding at Scaling Dam, and white water rafting at Tees Barrage. Or for full relaxation, you could book a treatment in The Revival Zone.

Whilst there’s a kitchenette in the hut to whip up a feast, if you’d prefer us to do the cooking, book yourself a table for breakfast, lunch, dinner, or afternoon tea over at the hotel.

If there’s anything we can do to make your stay more enjoyable, please contact the reception team, in the meantime, I hope you have a great stay.

Yours sincerely,

Ruairidh Taylor

Hotel Manager

Food & Drink – Opening Times

Breakfast
7.00am – 9.30am (Monday – Friday)
8.00am – 10.30am (Saturday, Sunday and Bank Holidays)
Served in Chaloner’s Restaurant

Sandwiches
Available 24 hours
Served in the Inner Hall and The Drawing Room

Cakes, pastries, tea & coffee
Served in the Inner Hall and The Drawing Room

Sunday lunch
12.30pm – 2.30pm
Served in Chaloner’s Restaurant

Lunch – Monday to Saturday
1pm – 3pm
Served in De Brus Bar & Grill

Afternoon Tea
1.00pm – 4.00pm (Monday – Saturday)
2.30pm – 4.30pm (Sunday)
Served in the Inner Hall and The Drawing Room

Dinner
6.00pm – 9.30pm (Monday – Sunday)
Served in Chaloner’s Restaurant and De Brus Bar & Grill
Booking is essential to book call Reception on 1000.

Room Service
Sandwiches and drinks available 24 hours
Pizzas available 6.00pm – 8.30pm
£10 tray charge applies.

To access menus, visit the website https://gisborough-hall.com/food-drink/menus/

The Revival Zone treatment rooms

The Revival Zone treatment rooms are hidden in a quiet nook of Gisborough Hall; a sanctuary to rest, relax and revive.

Our face and body treatments and therapies have been created to promote balance and well-being using Elemis products.  Let our experienced therapists ease stress, soothe tired muscles, and pamper you; and our range of beauty treatments have been selected to help enrich the way you look and feel from head to toe.

To book your treatment contact Reception on 1000.

To access our full list of treatments, visit the website https://gisborough-hall.com/revival-zone-at-gisborough-hall/

Map

A site map should be provided on arrival, if you would prefer a digital copy, this can be accessed here

General Information/ how to use appliances

Bath
Please note the roll top bath does not have an overflow, please take this into account when running the bath.

Bed (additional bed in Kittiwake Hut)
Kittiwake family hut features a dining table for the family to gather, which cleverly folds away to create a double bed for up to two children. To set the bed up:

• Ensure dining table is clear
• Pull the table towards you, when standing at the head of the table
• Pull the leather cord on wall down, until mattress is horizontal
• To lock in place, slide metal locking bars on side of bed until clicked into locking slot on wall
• Reverse procedure to replace bed

The duvet and pillows for this bed can be found in the storage under the dining table bench seating.

Bike storage
Bike store is located on outside of each hut, including secure mounting points.  If you would prefer to store bikes in the hotel building please contact reception.
Please note, bikes are stored at owners risk.

Bin
Additional bin bags can be found in the cupboard under the sink.  Should you need to discard bags of rubbish during your stay a refuse point is located near the car park.

Blankets
Pheasant Hut & Kittiwake Hut – additional blankets are kept in the large storage cupboard, which can be used for outdoor use too.
Hummingbird Hut – additional blankets are kept in the drawers under seating, which can be used for outdoor use too.

Check-out
Check out time is 11am.  If an extension is required, please contact reception on 1000.  Late departure charges will apply and are subject to availability.

Dogs
Dogs are not permitted in shepherd huts.

Dress code
The hotel operates a smart casual dress code.  We kindly request no ripped/ faded jeans, shorts, trainers or sportswear within Chaloner’s fine dining restaurant.

Electricity/ voltage
The standard voltage is 230 volts.

Emergency exits
Emergency exits are located on each floor as sign posted.  Please see the location plan situated near your bedroom door for your nearest exit.

Fire alarm
In the case of fire dial 999 immediately.  Break the glass on the fire point located near the door in the hut to raise the alarm.  Leave the hut immediately and close the door behind you, do not stop to collect belongings.  When the fire alarms are activated within the hotel do not use the lifts.  Please contact Reception on 1000 should you have any queries regarding our Fire Safety procedures.  Please note alarms are tested each Monday morning at 10am.
Fire evacuation assembly point is located within the carpark.

Fire (log burning stove)
Small logs are provided within the shepherd hut for the log burning stove, additional logs can be found in the outdoor log store.
Firelighters and kindling can be found in the basket near the log burner.
Additional logs can be purchased from reception –  £10 per bag, 3 bags for £25
Additional kindling can be purchased from reception – £2.50
Additional fire lighters can be purchased from reception – £1
The huts can get very warm when the fire is lit, we recommend adding one log at a time to avoid overheating.

Fire pit
Small logs are provided in the outdoor log store.
Firelighters and kindling can be found in the basket near the log burner.
Additional logs can be purchased from reception –  £10 per bag, 3 bags for £25
Additional kindling can be purchased from reception – £2.50
Additional fire lighters can be purchased from reception – £1

Fire extinguisher
Pheasant Hut & Kittiwake Hut – a fire extinguisher can be found in the cupboard under the sink.
Hummingbird Hut – a fire extinguisher can be found in the cupboard above cooker.

Fire blanket
Pheasant Hut & Kittiwake Hut – a fire blanket can be found in the cupboard under the sink.
Hummingbird Hut – a fire blanket can be found in the cupboard above cooker.

First aid
For emergency assistance please call 999.  For minor injuries please contact Reception on 1000.

First aid kit
Pheasant Hut & Kittiwake Hut – a first aid kit can be found in the large storage cupboard.
Hummingbird Hut – a first aid kit can be found in the cupboard under the sink.

Flowers
Fresh flowers can be ordered from reception.

Gift vouchers
Gisborough Hall gift vouchers are available for short breaks, spa treatments, afternoon tea and other delicious dining options, plus monetary values. Please visit our website to purchase www.gisborough-hall.com

Green policy
The hotel is proud to hold a Gold Award from the Green Tourism Business Scheme. www.green-tourism.com

Heating
To adjust the temperature in your room, the thermostat fitted to your radiator can be adjusted.

Hairdryer
Pheasant Hut & Kittiwake Hut – a hairdryer can be found in the large storage cupboard.
Hummingbird Hut – hairdryer can be found in the open wardrobe.

Housekeeping
Your room will not be serviced during your stay, please contact reception should you require any additional items.

Iron and ironing board
Pheasant Hut & Kittiwake Hut – an iron and ironing board can be found in the large storage cupboard.
Hummingbird Hut – an iron can be found in the living space storage cupboard, under the coffee machine.
Hummingbird Hut – an ironing board can be found under the bed.

Kitchenette
Included within shepherd hut kitchenettes:
Fridge
Cooker
Oven (Hummingbird Hut only)
Microwave (Hummingbird Hut only)
Toaster
Pans
Cooking utensils
Crockery
Cutlery
Glassware
Basic cleaning products

Please note a charge will be made should the above items not be replaced on check out.

Lost and found property
All items are recorded and stored by the housekeeping department.  For assistance, please contact Reception on 1000.
You are respectfully requested to check your hut thoroughly before checking out to ensure all personal belongings have been removed.

Luggage
Should you require luggage collection or storage, please contact Reception on 1000.

Manager on duty
If you wish to speak to the manager on duty during your stay, you are kindly requested to contact Reception on 1000.

Newspapers
Enjoy an amazing selection of international newspapers, magazines and more during your stay.  To access our Digital Media Platform, simply connect to our WIFI, and follow the link https://gisborough-hall.media/

Noise
Please be considerate to your neighbours during your stay.

Pillows
All beds have feather pillows.  Spare foam pillows can be found in the drawer under the seating area.  For additional pillows please contact Reception on 1000 to arrange.

Pond safety
Danger – deep cold water.
No swimming.
Children must be accompanied by an adult at all times near the pond.
A safety ring is located next to the pond, for use in emergencies.

Portable barbeque
Please be mindful that your hut sits within the woodland, and the Pheasant Hut and Hummingbird Hut are wooden structures.
Please only place portable barbeques on concreate or gravel flooring.
Please ensure the barbeque is extinguished after use.

Reception hours
Reception is covered 24 hours a day.  If you have any queries or require assistance during your stay, please do not hesitate to contact Reception on 1000.  In the interest of security all doors into the hotel are locked at 11pm, however, the main hotel entrance near reception always remains open.
The reception team can be contacted 24 hours by dialling 1000 on the in-hut telephone.

Security measures
Whilst stringent security measures are in place, the Hotel cannot be held responsible for loss or theft of personal property left unattended in your room or in public areas.  Safety deposits can be held at Reception.

Sky light window
The blind on the sky light window can be opened/ closed manually.

Smoking policy
The hotel operates a strict no-smoking policy – smoking is not permitted anywhere within the hotel or shepherd huts.  A charge of £200 will be incurred should evidence of smoking be found.  Smoking points can be found outside the main hotel entrance and outside the conference & banqueting entrance.

Soaking tub
The soaking tub is set at 39C.
The soaking tub was filled with fresh, chemical free, water prior to arrival.
When removing the soaking tub lid, please store in the stand provided.
Please ensure lid is on when not in use to maintain temperature.
Please contact reception if you would like your soaking tub servicing during your stay.
Children to be accompanied by an adult at all times when using the soaking tub.
Children under 4 should not use the soaking tub..
Pregnant guests should not use the soaking tub.
Guests with medical conditions should seek professional advice before using.
Recommended time per a session in soaking tub is 15-30 minutes for adults and 5-15 minutes for children.

Sound system
A Bluetooth sound system is installed in Hummingbird Hut, this can be accessed by selecting POWERNODE EDGE 974E BT on your device.

Storage
There is plenty of storage: under the sofa, drawers under the bed, raised platform drawers under the bath (in Pheasant Hut), under dining table seating (in Kittiwake Hut), and large storage cupboard (Pheasant and Kittiwake Huts)/ large open wardrobe (Hummingbird Hut).

Tap in kitchenette – INSTANT BOILING WATER
The tap in the kitchenette can provide INSTANT BOILING WATER.
To use the INSTANT BOILING WATER tap: double push the ring on the tap and push/ turn anticlockwise.  Turn clockwise to turn off.

Taxis
Taxis can be arranged by Reception on 1000.  It is recommended that taxis are booked well in advance.

Tea & coffee making facilities
Pheasant Hut & Kittiwake Hut – complimentary tea and coffee can be found in the drawer under the sink.  Nespresso machine is located on the kitchenette worktop.  Fresh milk is stored in the fridge.
Hummingbird Hut – complimentary tea and coffee making can be found in the cupboard in the living space.  Nespresso machine is located on the living space cupboard. Fresh milk is stored in the fridge.

Telephone
To gain an outside line from the telephone simply dial the telephone number required.
To call another hut or bedroom, dial 5 followed by the three digits of the room number.

Toaster
Pheasant Hut & Kittiwake Hut – toaster is stored in the large storage cupboard.
Hummingbird Hut – Toasted is stored in the cupboard above the sink.

Toiletries
If you have forgotten an essential toiletry item, please contact Reception on 1000.
Please enjoy using the Molton Brown products during your stay. If you would like to
take a bottle home they can be purchased at reception, alternatively feel free to take a bottle/s from your room and we’ll add it to your room bill or charge your card.

TV
A smart TV is installed within your hut.

USB/ C charging points
Pheasant Hut – USB & USBC charging points are located on the electric sockets.
Kittiwake Hut – USB charging points are located on the electric sockets.
Hummingbird Hut – USBC charging points are located are located on the electric sockets.

Wakeup call
Should you require an early morning call, please contact reception on 1000.

Wifi
Complimentary wifi is available throughout the hotel and shepherd huts.  Wifi can be accessed by the Gisborough Hall network in your phone settings.  A password is not required.

Explore North Yorkshire

Located on the edge of the North York Moors, Gisborough Hall is ideally situated to explore the stunning countryside and nearby attractions including historic landmarks, walking routes and coastal towns.

Coast

Head to the idyllic fishing village of Staithes and wander around its meandering streets with huddled cottages, explore its art galleries or head out on foot along one of the many beautiful pathways.

Traditional seaside resort, Whitby is also not far away with a bustling harbour at the heart of the town. The old town cobbled streets lead to the famous ‘199 steps’. At the top of the steps sits Whitby Abbey; its gothic remains inspired Bram Stoker, author of Dracula.

Add a little history to your coastal visits as you search for fossils along ‘Dinosaur Coast’ at Robin Hood’s Bay. This historic fishing village is accessible by a snaking road only by foot that leads down to the bay, which is the eastern end of Alfred Wainwright’s famous Coast to Coast walk.

Saltburn by the sea has kept much of its original Victorian seaside charm. The town is home to the oldest water-balanced cliff lift in Britain, which links the town to a magnificent Victorian pier.

Countryside

With over 1,400 miles of natural beauty, The North York Moors National Park is home to heather moorland, rolling hills, forests, and dramatic coastline. A steam train journey on the North York Moors Railway covers much of this scenic landscape.

Guisborough Forest and walkway is home to many plants and animals in its woodland, wetlands, and grassland. Activities include play areas, sculpture trail, walks and bike trails.

Roseberry Topping is a local landmark that provides panoramic views for those who take the challenge to the top. The surrounding woodland puts on a spectacular display of spring bluebells and a sunset walk to the peak will provide breath-taking rewards.

Water Sports

Surfing in Saltburn

Saltburn-by-the-Sea is probably the Northeast’s best known surf spot, listed in the top 10 places to surf in the UK. The surfing conditions in Saltburn make it a great place for learning to surf, and for experts to progress.
There are plenty of places to hire surf gear and if you’re new to the sport or want to progress your skills there are surfing schools that offer lessons.

Saltburn Surf School – https://www.saltburn-surf.co.uk
Flow Surf Coaching – https://www.flowsurfcoaching.com
Drift Surf Shop – https://driftsurfshop.co.uk

Scaling Dam Sailing Club (SDSC) and activities
Set within the North York Moors National Park, Scaling Dam is a great place for water sports. Activities available include:

• Open water swimming
• Stand-up paddle boarding
• Windsurfing
• Kayaking
• Canoeing
• Learning to sail

www.members.scalingdam.org

Tees Barrage
For the more adventurous water sport lovers Tees Barrage is a short drive away. The Tees Barrage, across the River, is used to control the flow of the river, preventing flooding and the effects of tidal change. The waters above the barrage are permanently held at the level of an average high tide and are used for water sports such as canoeing, jet skiing, dragon boat racing and incorporates a 1 km rowing course.
If you are a water-loving thrill seeker, you will find the following here:

• White water rafting
• Canoeing
• Wind surfing
• Water skiing
• Sailing
• Powerboat racing

www.teesbarrage.co.uk

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